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Cert Principles-of-Management Exam - Principles-of-Management Test Registration

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Principles of Management at Western Governors University(IAC1) Prep Practice & Principles-of-Management Exam Torrent & Principles of Management at Western Governors University(IAC1) Updated Training

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WGU Principles of Management at Western Governors University(IAC1) Sample Questions (Q27-Q32):

NEW QUESTION # 27
The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer

A. Facilitation and support
B. Negotiation and reward
C. Participation and involvement
D. Education and communication

Answer: A

Explanation:
The approach to change that the manager was using is facilitation and support. This method involves providing the necessary training and resources to employees to help them adapt to new changes. It includes efforts to reduce resistance by making the transition as smooth as possible and ensuring that employees feel supported during the change process.

NEW QUESTION # 28
The director of human resources for a start-up company is reviewing staffing needs and has discovered a labor deficit. How can the director use strategic human resource planning in this situation? Choose 1 answer

A. Implement employee conflict resolution system
B. Establish strategic goals for improvement of manufacturing performance
C. Plan to reduce turnover through nonfinancial rewards
D. Reconcile employee supply and demand

Answer: D

Explanation:
In strategic human resource planning, reconciling employee supply and demand is crucial when addressing a labor deficit. This involves analyzing the current workforce, predicting future staffing needs, and developing plans to ensure the organization has the right number of employees with the appropriate skills.
* Reconcile Employee Supply and Demand(Answer C): This process involves assessing the current workforce, forecasting future needs, and developing strategies to meet those needs. It ensures that the organization can meet its strategic goals by having the right people in the right places at the right times.
* Plan to Reduce Turnover Through Nonfinancial Rewards(Answer A) andImplement Employee Conflict Resolution System(Answer B): While important for employee retention and workplace harmony, these do not directly address the immediate issue of a labor deficit.
* Establish Strategic Goals for Improvement of Manufacturing Performance(Answer D): This is relevant to overall strategic planning but not specific to addressing a labor deficit.

NEW QUESTION # 29
What is the purpose of the Six Sigma Quality approach? Choose 1 answer

A. To analyze the causes of product defects
B. To promote the six most common leadership objectives
C. To break down communication barriers
D. To improve employee education processes

Answer: A

Explanation:
The purpose of the Six Sigma Quality approach is to analyze the causes of product defects and to reduce variability in manufacturing and business processes. Six Sigma uses statistical methods to identify and eliminate defects, aiming for near perfection in production processes. It involves steps like defining the problem, measuring key aspects, analyzing the data, improving processes, and controlling the future process performance.

NEW QUESTION # 30
Wardrobe Web. Inc., wants to analyze defects such as late delivery, wrong shipment, and poor customerservice. Which process should the company use? Choose 1 answer

A. Objective analysis
B. Statistical analysis
C. Social constructivist analysis
D. Job analysis

Answer: B

Explanation:
Wardrobe Web, Inc. should use statistical analysis to analyze defects such as late delivery, wrong shipment, and poor customer service. Statistical analysis involves collecting and analyzing data to identify trends, patterns, and root causes of issues. It helps in making informed decisions to improve quality and efficiency by addressing the identified defects.

NEW QUESTION # 31
What is the first step of the control process? Choose 1 answer

A. Setting performance standards
B. Comparing performance against standards
C. Measuring performance
D. Taking corrective action

Answer: A

Explanation:
The first step of the control process is setting performance standards.
* Setting Performance Standards(Answer B): This step involves establishing the criteria against which performance will be measured. These standards serve as the benchmark for assessing actual performance and determining any necessary corrective actions.
* Measuring Performance(Answer C) andComparing Performance Against Standards(Answer D): These
* steps come after setting performance standards.
* Taking Corrective Action(Answer A): This is the final step in the control process.

NEW QUESTION # 32
......

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