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Microsoft MB-210 is an essential certification exam for those who want to become a Microsoft Dynamics 365 Sales Functional Consultant. MB-210 exam is designed to test the candidate's knowledge and skills in implementing and configuring Microsoft Dynamics 365 Sales. MB-210 exam is intended for individuals who have a good understanding of sales processes and who are looking to leverage technology to improve their sales processes.

The benefit of obtaining the MB-210: Microsoft Dynamics 365 Sales Exam Certification

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Microsoft Dynamics 365 Sales Functional Consultant Sample Questions (Q167-Q172):

NEW QUESTION # 167
Your sales manager has asked you to take over management of a sale for a customer that was managed by a previous employee.
You want to make sure everyone who views the Opportunity has full visibility to everything that has happened with the sale to this point and allow other staff to see that you are now managing the sale.
How can you meet these needs in Microsoft Dynamics 365?

A. Delete the Opportunity and recreate it.
B. Assign the record to a team.
C. Email the new management information to everyone in the company.
D. Assign the record to yourself.

Answer: B

NEW QUESTION # 168
You need to configure territories and membership.
Which configurations should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/power-platform/admin/set-up-sales-territories-organize-business-markets-geographical-area

NEW QUESTION # 169
You need to help the salesperson manage customer email interactions.
What should you do?
To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 170
You run a sales report for Fourth Coffee named Account Overview. The following report displays:

Answer:

Explanation:

NEW QUESTION # 171
You need to configure the RFQ Won/Loss chart.
How should you configure the chart? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Topic 5, Liberty's Delightful Sinful Bakery & Cafe
Discounts
To add the pricing for retail, Liberty's will update all price lists to reflect the retail price and provide the following discounts:
* 10 percent off for 10-19 items
* 20 percent off for 20-49 items
* 30 percent off for more than 50 items
Job roles
EmployecA:
* Manages the Commercial territory
* Will also manage the new Retail terntory starting next month
* Responsible for all sales functions, including forecasting and product management EmployeeB:
* Hired for retail sales only
* Must create new accounts and contacts but should not be able to create or edit products EmployeeC:
* Serves as a Liberty's executive
* Requires read-only access to Contacts and Accounts tables in Dynamics 365 Sales Employee:
* Serves as an operations manager, responsible for managing orders and deliveries General
* With the acquisition of the retail company, new bread types must be added. These bread types must apply to loaves and buns.
* A lead must be generated from an activity record.
* Liberty's wants to improve accuracy about Accounts and Contacts but does not want to track messages generated outside of the system.
* With the addition of the retail branch. Liberty's must create a forecasting model to estimate the revenue for the next quarter.
* If a phone call is received from a new potential customer, a lead must be generated from the activity record.
* Liberty's must automatically maintain current account and contact information.
* The system must be able to rate the health of an opportunity based on the following scale:
o 1 = Good
o 2 = Fair
o 3 = Poor
* The health rating must include all conversations and interactions, including those on social media.
Issues
* A duplicate detection rule is set up, and the flag to check for duplicates is turned on; however, duplicates still exist.
* EmployeeB and other employees notice that all their opportunities are rated as Good, but when reviewing the activities, they see that the rating should be Poor.
* User1 complains that the user's message responses to leads in Linkedln are missing.
* TesterA cannot find the model-driven app to test.
* Liberty's receives an email with a customer order. When the customer calls to pay with a credit card over the phone, Liberty's cannot find the customer order.

NEW QUESTION # 172
......

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